The Trustwell Advisor is an embedded context-aware AI capability that can assist users in understanding nutrition terms, how to use Genesis Foods, compare values against regulations, and more.
Users can highlight or select text, such as ingredient names, label claims, or traceability terms, while working anywhere in Genesis Foods. A pop up – that says “Ask About This” - will appear.
When the user clicks on “Ask About This,” a Trustwell Advisor window will open in the top right-hand corner of the screen.
Note
The advisor shows the context – the highlighted text – and gives the user the ability to change the Regulatory Authority.In the “Ask a question” box, users can ask any question to receive real-time explanations, validation, and reference links from the Trustwell Regulatory Agent.
The user is provided with regulatory links and prompted with other helpful guidance. After clicking Submit on the follow up question on updating product formulations to remove BVO, the Trustwell Advisor then provides step-by-step instructions on how to use Genesis Foods to achieve that goal.
This feature can be used to gain more information anywhere in Genesis Foods – whether on software functionality or to provide general information on conversions or regulatory matters.
For example, the user notices that there is no volume conversion for their milk product, and highlights add Volume Conversion for help.
The Trustwell Advisor provides instructions (as seen below), but the user is unsure of what the volume conversion should be and asks a follow-up question.
The user is provided with typical conversion values to use as a starting point.
Warning
Trustwell Advisor chats cannot be searched and are not saved for future reference.
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