How can we help?

  • What's New

    Stay up to date with the latest product enhancements, new features, improvements, and important platform updates.

Browse by Topic

  • Getting Started

    New to Genesis Foods? Start here with onboarding guides, setup steps, and essential resources.

  • Migration from Genesis Classic

    Tools, resources, and guidance to help you transition smoothly from Genesis Classic to Genesis Foods.

  • Account & Administration

    Manage account settings, user access, permissions, and platform preferences.

  • Data & Configuration

    Configure shared platform settings used across Ingredients, Recipes, Labels, and Reports.

  • Ingredients

    Manage ingredient data, nutrition details, and supporting information across your platform.

  • Recipes

    Create, manage, and maintain recipes with tools for formulation, nutrition, and compliance.

  • Labels

    Build and configure labels to support multiple authorities and regulatory requirements.

  • Reports & Analytics

    Generate reports to share insights across your organization.

Additional Support

  • Submit a Ticket

    Get personalized support from the Trustwell team for product questions, troubleshooting, and guidance.